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HelpLine4IT!: Certs Detail Index |
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| Microsoft Certified Desktop Support Technician | Study Note published by: John, on 2005-05-04
Certification Objective:
Microsoft Certified Desktop Support Technicians (MCDSTs) have the technical and customer service skills to troubleshoot hardware and software operation issues in Microsoft Windows environments.
Certification Requirements:
MCDST candidates are required to pass two core exams. Elective exams are not required.
| Exam 70–271: Supporting Users and Troubleshooting a Microsoft Windows XP Operating System |
| Exam 70–272: Supporting Users and Troubleshooting Desktop Applications on a Microsoft Windows XP Operating System |
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