Supply Chain Management Exam (212-27)

Credit Towards Certification:

• Certified e-Business Associate
• Certified e-Business Professional

Exam Objectives and Sub-Objectives:

The test covers strategic importance of good supply chain design, planning, and operation how good supply chain management can be a competitive advantage for a firm.

1. Supply Management

• Competitiveness rules
• Get your house in order first
• What stakeholders want?
• New purchasing business models
• Supply management fundamental terms and ideas
• Role of technology
• Buzz word bingo
• Power of core competencies

2. Supply Management Rules

• What is supply chain management?
• The process/product innovation imperative
• How to simplify supply chain complexity
• Supply process management
• Supply management Pareto Principle
• Supply management by exception

3. Importance of the Value Chain

• Understanding customer requirements
• Identifying value attributes in services and products
• Measuring value attributes
• Communicating customer requirements to suppliers
• Think process flows
• Flowcharting the value chain
• Importance of managing the value chain

4. Importance of Supply Management Focus and Scope

• Link to business strategies
• Importance of focus and scope
• Make or buy decision
• Supply Management deployment steps
• What are your core competencies

5. Supply Management Tools and Techniques

• How to select the right process for you
• Cycle time management
• Just in time management
• Lean management
• Six sigma (quality) management
• Benchmarking management
• Logistics management

6. Supply Development Process

• Process capability and maturity
• How to kick start the supply development process
• Supplier lifecycle process
• Selecting suppliers
• Monitoring suppliers
• Improving suppliers

7. Supply Certification

• Examples of supply certification standards
• ISO 9001 - 2000
• Supply certification process steps
• How to manage the process 

8. Supply Continuous Improvement

• How to use a process focus
• Continuous supplier auditing
• How to manage supplier corrective action process
• How to manage supply preventive actions process

9. Supply Measurement

• Business metrics
• Types of Supply metrics and measurement
• Importance of alignment between business goals and supply metrics
• Supplier Incremental or six sigma metrics
• How to choose the right supply metrics
• How to choose the right supply management metrics

10. Supply Risk Management

• What is risk?
• What is supply risk management?
• The value risk matrix
• How to identify supply risks
• How to analyze supply risks
• How to control supply risks
• How to manage supply risks

11. Supply Management Future

• The biggest supply management challenge
• The biggest supplier challenge
• Technology and your future
• Your future roles and responsibilities
• Supply Manager Professional Development
• Chief Purchasing Officer

Exams Detail: